Flash Report: Finding Advisors Who Are Truly Client-Centric
It’s extremely common for financial professionals these days to advertise how well they focus on their clients—and with good reason: After all, you’re probably more likely to consider working with people in just about any capacity who say that they will make the experience “all about you.”
The good news is we see that more financial advisors and wealth managers today are paying greater attention to their clients’ needs and concerns than they did a few decades ago. Back then, much of the focus was on the investment strategies and solutions themselves—how sophisticated they were, how impressively they were structured and so on. Sure, advisors tried to identify their clients’ goals—but that process was often relatively superficial and basic.
The bad news is that although advisors have become better at understanding their clients on a deeper level, we believe too many still don’t go far enough. In contrast, elite wealth managers actually use a process for becoming intensely client-centric—getting to know their clients extremely well so that they can offer a broad range of solutions that are both impressive technically and highly aligned with the results their clients want most.
With that in mind, it’s a great time to assess your advisors’ level of client focus and determine whether you’re getting the experience you want and need.
Robert J. Pyle, CFP®, CFA, AEP® founded Diversified Asset Management, Inc., in 1996 to provide personalized, comprehensive wealth management services to successful individuals, families, single women, and business owners. His specialty is addressing the complex financial needs of self-employed professionals, corporate executives, and small-business owners. Our disclosure can be found here. The views, opinion, information, and content provided here are solely those of the respective authors, and may not represent the views or opinions of Diversified Asset Management, Inc. Diversified Asset Management, Inc. cannot guarantee the accuracy or currency of any such third party information or content, and does not undertake to verify or update such information or content. Any such information or other content should not be construed as investment, legal, accounting, or tax advice.